Privacy Policy

Last updated: January 12, 2026

NETSCALE TECHNOLOGIES, S.L. ("we", "us", "our" or "Netscale") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website netscale.app (the "Site"), join our waitlist or newsletter, or (in the future) use our Netscale mobile application (the "App").

By accessing or using the Site, or by providing us with any personal information, you agree to the terms of this Privacy Policy.

1. Who We Are (Data Controller)

Netscale is operated by NETSCALE TECHNOLOGIES, S.L., a company registered in Spain. Registered address: Calle de la Diputación 87, Puerta 2, 08015 Barcelona, Spain Email: info@netscaleai.com

We act as the data controller under the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA).

2. Information We Collect

A. Information You Provide Directly

• When joining the waitlist or newsletter: your name and email address.

• In the future, when using the App (available in app stores): profile information including interests, professional goals, location (city or precise if you enable it), contact details, and any other data you voluntarily provide.

B. Automatically Collected Information

• Device and usage data: IP address, browser type, operating system, pages visited, time and date of access, referral sources.

• We use cookies, pixels, and similar technologies for analytics, functionality, and improvement of our services (including Framer analytics, Hotjar for heatmaps/session recordings, and Mailchimp for email tracking).

C. Information from Third Parties Currently limited. In the future, we may receive data from event platforms, calendar integrations, or other services you authorize.

3. How We Use Your Information

We use your information to:

• Operate, maintain, and improve the Site and future App.

• Manage waitlist and newsletter communications (e.g., launch updates, early access invitations via Mailchimp).

• Provide personalized event recommendations, smart introductions, and networking features (once the App launches).

• Analyze usage and improve our services (via Framer analytics and Hotjar).

• Comply with legal obligations, prevent fraud, and enforce our terms.

Legal basis (GDPR – EEA users):

• Performance of a contract / pre-contractual steps (waitlist → future App use).

• Legitimate interests (service improvement, analytics, security — we have balanced this against your rights).

• Consent (for non-essential cookies/tracking and marketing emails — you can withdraw consent anytime).

4. Cookies and Tracking Technologies

We use cookies and similar technologies (including from Framer, Hotjar, and Mailchimp) for analytics, performance, and marketing purposes. Some are strictly necessary; others are not and require your consent.

You can manage preferences via our cookie consent banner [will be implemented on the Site]. For more details, see our separate Cookie Policy [link when created].

5. Sharing of Your Information

We do not sell your personal data. We share information only in limited cases:

• With service providers (e.g., Mailchimp for emails, Hotjar for analytics, Framer for hosting/analytics) under strict data processing agreements.

• If required by law, court order, or to protect rights/safety.

• In case of merger, acquisition, or asset sale (with notice where required).

6. International Data Transfers

Data may be transferred outside the EEA (e.g., to the US for certain providers like Mailchimp or Hotjar). We use safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Data Retention

We retain data only as long as necessary:

• Waitlist/newsletter: until you unsubscribe or up to 2 years after launch if inactive.

• Future App profiles: while your account is active + a reasonable period after deletion.

• Analytics logs: typically 14–26 months (per provider settings).

8. Your Rights (GDPR – EEA Users)

You have the right to:

• Access, rectify, or erase your data.

• Restrict or object to processing.

• Data portability.

• Withdraw consent (where applicable).

Contact us at info@netscaleai.com to exercise rights. We respond within one month. You may also complain to the Agencia Española de Protección de Datos (AEPD).

9. Security

We use reasonable technical and organizational measures to protect your data. No internet transmission is 100% secure.

10. Children's Privacy

Our Site and App are not directed at children under 16. We do not knowingly collect data from children under 16.

11. Changes to This Policy

We may update this policy. Changes will be posted here with a new "Last updated" date. Significant changes will be notified via email or Site notice.

12. Contact Us

For questions: NETSCALE TECHNOLOGIES, S.L. Calle de la Diputación 87, Puerta 2, 08015 Barcelona, Spain Email: info@netscaleai.com

Thank you for trusting Netscale!